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Contact Kalmori Music Support

How to reach the team and what to include.

Last updated September 8, 2026

If the Help Center does not answer your question, the Kalmori Music Support team can help.

How to contact us

Open the Support page from the site footer or your dashboard and submit a ticket. Logged-in users can follow their tickets and replies in the same place.

Include these details for faster help

  • Release title and UPC (or the release link in your dashboard)
  • Track title and ISRC for track-specific issues
  • The platform name if the issue affects one store
  • Screenshots of any error message
  • What you have already tried

Response times vary with volume; Rise and Pro plans include priority support.

Still need help?

Can't find the answer you're looking for? Contact Kalmori Music Support.

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Updated Distribution Agreement & Terms · effective August 2026

Review Terms·Distribution Agreement